No. We do offer discounts for academic institutions, but the service is open to all.
Our server are located in New York City (Manhattan) at NYI, in Kent at Custodian Data Centre, in Frankfurt at Global Switch data centre. We own our own hardware and operate our own CDN.
Yes, our USA data center is SSAE certified as well as PCI and HIPPA compliant. Our EU data centres are ISO certidied and PCI Compliant.
We are headquartered in Wilmington, Delaware. Support offices are located in Florida and London.
Never. Our support enigneers are DBAs and System Administrators with qualifications in Linux, Windows, Oracle, PostgreSQL, MySQL, SQL Server and Cisco.
Our team is part of MapFig, Inc/Cited, Inc. We have been continuously hosting since 2006.
Bandwidth is allocated at an optimal rate to SSD disk. In the unlikely event you actually use all of your bandwidth, we will double it at no charge.
Yes, you can upgrade/downgrade at any time via our secure portal. You do not need to open a ticket, you can simply scale whenever you need to.
Yes, all plans include everything you need to put your exhibitions online: Omeka, Apache, MySQL, PostgreSQL, FTP, SSH, Email, WebDav, DNS/domain hosting, etc.....
Yes, you can enable remote access via our control panel.
Currently, we use MySQL 5.6. On VPS and Dedicate Plans you can select MySQL version.
Yes. Just select the fourth option (free sub domain). In the order notes, put the sub domain you wish to map. You can change, edit, update your domain(s) and sub domain(s) at any time and as often as you wish to.
If you don't have a domain or want to buy one, you can use one of our free sub domains. On the VPS packages you can also use only the IP if you wish to.
Yes. You can host unlimited domains on all of our plans.
Yes, we operate our own GeoLocated DNS services with nodes in the USA, UK, Germany, France, and Singapore.
You can upload via FTP, SFTP, WinSCP WebDAV, or via your control panel.
Yes, SSH is included in all hosting plans.
No. But we do offer an unconditional 14 day guarantee on all hosting plans.
Credit Cards, Debit Cards, Switch Cards, PayPal, and Bank Transfer (Bank Transfer is available only for orders over $75).
No, we don't have an affiliate program.
No unsoliticed emails.
No, you don't even need to give a reason. Simply cancel within 14 days and your full hosting price will be refunded. No questions asked.
Log into your account and click the cancel button. You will have the option for immediate cancellation or cancel at end of billing period.
We have developed our own plugins for Omeka (MapFig and Carta) and can provide custom plugins. The time and cost varies according to project.
You are more than welcome to manage accounts on behalf of others, but we do not have a reseller program
If you mean porn, we do not allow it. Exhbibits exploring nudity, explicit sexuality, etc.. are permitted but under no circumstances may users solicit fees for these exhbits.